Terminal MK

CC:MK TICK:TERMINAL

Forgot Password

Fill this in and an admin will manually verify your request and send you a new password. This is not instant — please allow some time.

First Name:*

Last Name:*

Company:*

Username:*

Email:*

Phone:*

Pick the country your number was registered under and enter just the local number — the extension is added automatically, same as on registration.

Current Authenticator Code (optional):

If you still have your authenticator app, entering your current code here — along with either your username or your email being correct — is enough to auto-verify this request on its own, no other fields need to match.

Recovery Secret (required if you don't have your authenticator):

Not needed if you're entering a valid authenticator code above. Otherwise, this — together with every field on this form matching exactly what's on file — is what verifies the request. Accounts created before this feature existed won't have one set yet; if that's you, use your authenticator code instead, or contact support.

We can auto-verify you two ways: a valid authenticator code above (with your correct username or email), or your recovery secret plus every field below matching exactly what's on file. If neither applies, we can't confirm this is really your account from this form alone — you'll need to email support@terminal.mk and go through our identity verification (KYC) process instead.

Unverified/unclaimed recovery requests are purged from our database every quarter, with no refund. We know some people would rather not hand over extra identifying info, and that's completely your call — just know the deletion timeline still applies either way.